FAQ

Q1: What makes Blessed Mugs different?
A1: Our mugs reveal inspiring Bible verses when filled with a hot drink, offering a unique daily reminder of faith and comfort.

Q2: How do the colour-changing mugs work?
A2: The heat from your hot beverage activates a special coating on the mug that reveals the hidden Bible verse.

Q3: Are Blessed Mugs microwave and dishwasher safe?
A3: Our mugs are microwave safe and can be cleaned in the dishwasher. To help maintain the longevity of the colour-changing design, we recommend using a gentle cycle or hand washing when possible.

Q4: Can I choose which Bible verse appears on the mug?
A4: Currently, our mugs come with pre-selected verses chosen for inspiration and encouragement.

Q5: How long does shipping take?
A5: Shipping typically takes 7-12 business days within Australia, United States, United Kingdom, New Zealand & Canada. Additional shipping times vary depending on location of the customer.

Q6: What if I receive a damaged or defective mug?
A6: Please contact us within 7 days of receiving your order, and we’ll arrange a replacement or refund.

Q7: Can I return or exchange my mug?
A8: Returns and exchanges are accepted within 30 days of purchase only if the product arrives damaged. Please contact us with a photo of the damaged item to assist with your request.

Q8: How do I contact customer support?
A9: You can reach us via the Contact Us page on our website or email support@blessedmugs.com.

Q9: Are there discounts or promotions available?
A10: Sign up for our newsletter to receive exclusive discounts, including 10% off your first order!